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Frequently Asked Questions
Subscribe & Save* is to have the products set up recurring orders so that you never run out of your favourite products.
When you order on subscription basis, you save money and time!
You will be able to adjust the recurring order and shipment frequency that fits your lifestyle at a 20% savings on every shipment.
*This offer may be modified or terminated at any time without any further notice.
Yes, absolutely! Simply add in as many products as you´d like to your subscription and complete your desire health goals.
Before each shipment, we will send an e-mail notification to let you know your next order is being processed and a new tracking number will be sent as well.
At this time, promo codes cannot be used on Subscribe & Save orders. However, you earn 2 x times Nutritive Points on every $1 spent on Subscribe & Save orders instead of the standard 1 Nutritive Point for $1 spent on a One-time purchase. The Nutritive Points earned can be exchanged for Rewards, Savings and more.
Yes, you may cancel your subscription at any time and the cancellation will only be applied on the upcoming next subscription.
We do require any changes or cancellations made at least five days prior to your next order date. Important, please note that if you wish to cancel an order less than five days prior to your ship date, Vital Nutritive is unable to cancel or issue a refund.
We do send a courtesy email reminding customers of their ship dates five days prior to the scheduled ship date, which we feel is an ample amount of time to update your subscription. That being said, this courtesy, and it is ultimately the customer´s responsability to track their own subscription.
Click this link to sign into your Vital Nutritive account. Once you are signed in, click on Manage Subscriptions and you can view all the subscriptions options, summary and details.
If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can login and access your account and click on Manage Subsciptions.